Accessibility Statement

The MAK- Wien is committed to making its websites accessible in accordance with the Web Accessibility Act (WZG), as amended, transposing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal of the European Union L 327 of 02/12/2016, p.1).
 
This accessibility statement applies to the website www.mak.at.

Non-accessible content
The content listed below is non-accessible for the following reasons:
a) Non-compliance with the accessibility regulations
Text alternatives are not provided for some images. However, this concerns mainly decorative content.
The PDF documents offered for download are not fully compliant with the requirements of the WCAG success criterion 4.1.2. The main language, the title and the tags are not provided.
The contrast ratio 4.5:1 for Level AA is not achieved by the integration of Soundcloud.
b) The content is outside the scope of the applicable legislation
Content of third parties that is outside the sphere of influence of the MAK Wien is exempted from Directive (EU) 2016/2102. A statement concerning compliance with the accessibility regulations cannot be made in respect of such third-party content.

Preparation of the Accessibility Statement
This statement was prepared on 26 February 2021.
 
The evaluation of the website’s compliance with the WZG transposing the requirements of Directive (EU) 2016/2102 was carried out in February 2020 in the form of a self-assessment according to WCAG 2.0 at Conformance Level AA.
 
Feedback and contact details
The offers and services on this website are continuously improved, replaced and extended. In this process, ease of use and accessibility are of great importance to us. If you notice any accessibility issues that prevent you from using our website – such as problems that are not described in this statement or shortcomings as regards compliance with the accessibility requirements – please let us know by email. We will review your request and contact you as soon as possible.
 
Please address all messages and suggestions to office@mak.at with the subject “Reporting an accessibility issue on the website mak.at". Please describe the problem and state the URL(s) of the affected web page or document.
 
Contact:
MAK - Museum für angewandte Kunst
Stubenring 5, 1010 Wien, Österreich
T + 43 1 71136-0

Enforcement Procedure
In the event of an unsatisfactory response from the above point of contact, you can submit a complaint to the Österreichische Forschungsförderungsgesellschaft mit beschränkter Haftung (FFG – Austrian Research Promotion Agency). The FFG accepts complaints submitted electronically using the contact form.
 
The complaints are reviewed by the FFG to establish whether they relate to violations of the requirements set forth in the Web Accessibility Act, in particular shortcomings as regards compliance with the accessibility requirements, on the part of the federal government or one of its institutions.
If the complaint is justified, the FFG has to issue recommendations for action to the federal government or the legal entities concerned and propose measures that serve to eliminate the existing shortcomings.
 
Barrier-free visit of the museum